Contact Us

Who Do I Contact?

Customer Care

For questions regarding payment of assessments, website registration, and general association information, please email our Customer Care Department at your convenience. Our standard response time is one business day.

[email protected]

Or call between 8:30 AM and 5:00 PM, M-F

(972) 943-2828

Payment

Send payments to:

ATTN: Your “Association Name”

P.O. Box 293330

Lewisville, TX 75029-3330

Resale and Refinance Certificates

For the quickest service,

Click Here to Order Online

For questions regarding an order, please email

[email protected]

or call between 8:30 AM and 5:00 PM, M-F

(972) 943-2820

Home Modification (ACC), Work Order, Amenity/Gate Access Requests

Contact the Customer Care team noted above.

Compliance

For questions related to a violation, contact the assigned compliance coordinator using the direct contact info listed on your notice.

Emergency Assistance

For after-hours Common Area Maintenance Emergency Issues Only (i.e. gate, pool, irrigation) requiring immediate response outside of normal business hours, contact the On-Call CMA Manager at

(972) 943-2800

All other inquiries should be directed to Customer Care.

Get Connected!

Begin by registering at www.cmamanagement.com. This provides owners the ability to:

View association documents
Review your account balance
Make payments (ACH, eCheck, Credit Card)
Submit architectural change requests

To Register:

Please note you must be listed as a property owner on the account.

Click Homeowner Login > Sign In > Create Account.
On the next webpage, fill in the form & click the ‘Register’ button.
After registering online, you should receive an email within one business day containing a link to
set your password.
To use the CMA App: Go to the App store or Play store and search: CMA Management App. Your
login credentials will be the same as the CMA Website.