Operations / Administrative Services
- Inquiries receive a response within one business day and are entered in our fully integrated system
- Customer Care Staff available to answer calls and emails M-F from 8:30-5; 24/7 emergency assistance from CMA (not an answering service)
- Association historical records are maintained electronically (i.e. monthly financials, large projects, ACC, delinquency and violations)
- Monthly common area inspections conducted by manager plus compliance drives monthly (twice monthly in the growing season)
- Board and ACC system training for every new board or ACC member
- RFP’s for regular services such as landscape maintenance are included in our standard service
- Board and Annual Meeting preparation and attendance (in person or virtual)
- Fully integrated system – regardless of what device you use through the app, or desktop – it’s a one stop shop!
Online Services
Introducing our mobile app for easy access to the following:
- Check your account balance and manage payments
- Check status of or request a modification, violation and maintenance work order
- Review the association calendar and association documents
- Board view of violation and ACC status; financials, delinquency, and project status
Financial Services
The financial report is prepared following GAAP standards by the assigned Accountant and reviewed by the Manager and in-house auditor to ensure accurate monthly financials. The manager also supplies a variance report.
- Monthly Financials
- Process Assessments Payments
- Accounting Reconciliation & Balancing
- Invoice & Reimbursement Payments
- Collection & Delinquency Reporting
- Budget Preparation
- Coordination of Tax Returns & Filings
Lifestyle Services
Make Some joyful memories!
We help residents of all ages in your community connect through fun-filled events. Highlights of this optional service:
- Worry-Free Oversight
- Customized Programming and Planning
- Event Vendor Network Available
- Event Communication to Spread the Word
- We work directly with designated owner volunteers/committees and/or board
- Well-organized and welcoming
- Over two decades of event management
